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ISO 29990:2010 is an international standard that specifies requirements for "Learning services outside formal education." It provides a framework for organizations that offer learning and training services to ensure the quality and effectiveness of their educational programs.
» Applicability: ISO 29990 applies to organizations providing learning
services, whether they are
public or private, large or small, for-profit or not-for-profit.
» Purpose: The primary purpose of ISO 29990 is to facilitate transparency and
consistency in the
design, development, and delivery of learning services.
Structured Approach: ISO 29990 provides a structured framework for the design, development, and delivery of learning services, ensuring that educational programs are well-planned and effective.
» Customer Satisfaction:Client Feedback: Organizations can use client feedback to improve the quality and relevance of their educational programs.
» Continuous Improvement:Corrective Actions: The standard mandates the implementation of corrective actions when necessary, ensuring that organizations continually enhance their educational offerings.
» Competitive Advantage:Global Recognition: ISO 29990 is internationally recognized, which can enhance an organization's reputation and competitiveness in international markets.
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